Privacy Policy

The Duce 525 S. Central Ave, Phoenix, AZ 85004 theducephx.com

Last updated: April 27, 2026

Introduction

The Duce ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit theducephx.com (the "Site"), purchase tickets, book events, dine with us, or otherwise interact with The Duce.

By using our Site or services, you agree to the practices described in this policy. If you do not agree with these practices, please do not use the Site.

Information We Collect

We collect information in the following ways:

Information you provide to us directly:

Name, email address, and phone number when you sign up for our mailing list, purchase event tickets, or submit an inquiry through our website
Billing and payment information when you purchase tickets, book a private event, or make a reservation (processed through secure third-party payment providers)
Event details, group size, dietary preferences, and other details you share when planning a private event, bachelorette party, or birthday booking
Communications you send us, including reply emails, contact form submissions, and customer service inquiries

Information collected automatically:

Device and browser information, IP address, and general location data when you visit our Site
Pages viewed, time spent on Site, and links clicked, collected through cookies and analytics tools
Email open and click data when you receive marketing emails from us

Information from third parties:

Ticket purchase information from our ticketing platform (Wix Events)
Engagement data from advertising platforms (Meta, Google) when you interact with our ads
Information from social media platforms when you engage with our pages

How We Use Your Information

We use the information we collect to:

Process ticket purchases, bookings, and reservations
Send transactional communications (booking confirmations, event reminders, day-of details)
Send marketing communications about upcoming events, themed nights, and special offers (only with your consent or an established business relationship)
Respond to inquiries about private events, bachelorette parties, and other bookings
Improve our website, services, and customer experience
Personalize your experience and recommendations
Comply with legal obligations and protect our rights
Prevent fraud and ensure security

How We Share Your Information

We do not sell your personal information. We share information only in these limited circumstances:

Service providers: With trusted third parties who help us operate our business, including our website host (Wix), email marketing platform, payment processors, ticketing platform, analytics providers, and advertising partners. These providers are contractually obligated to protect your information.
Legal requirements: When required by law, court order, or government request, or when necessary to protect our legal rights, safety, or property.
Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
With your consent: Any other sharing of your information will be done with your explicit permission.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your experience, analyze site traffic, and serve relevant advertising. Cookies include:

Essential cookies: Required for the Site to function (cannot be disabled)
Analytics cookies: Help us understand how visitors use the Site (Google Analytics)
Advertising cookies: Used to deliver and measure ads on platforms like Meta and Google
Functionality cookies: Remember your preferences and improve the Site experience

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

Email Marketing

If you sign up for our email list, purchase tickets, or otherwise provide your email in connection with The Duce, you may receive promotional emails about upcoming events, themed nights, and venue updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at the address below.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including:

Access: Request a copy of the personal information we have about you
Correction: Request that we correct inaccurate information
Deletion: Request that we delete your information (subject to legal exceptions)
Opt-out: Opt out of marketing communications at any time
Do Not Sell: California residents have the right to opt out of the sale of personal information (note: we do not sell personal information)

To exercise any of these rights, contact us at the email address listed below.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

The Duce is a 21+ venue for ticketed events involving alcohol. Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

Third-Party Links

Our Site may contain links to third-party websites (such as social media platforms, ticketing pages, or partner sites). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this policy indicates when it was last revised. Changes are effective when posted on this Site.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

The Duce 525 S. Central Ave Phoenix, AZ 85004 Email: [insert your privacy contact email — e.g., privacy@theducephx.com or info@theducephx.com] Phone: (602) 866-3823